- What is an SMS?
- How can I register to the medication reminder
service?
- How can I cancel my registration to the
medication reminder service?
- How can I see my active reminder calendar?
- How can I change my reminder calendar?
- Will I be charged for the medication reminder
service?
- Can I answer to a received SMS reminder ?
- Can anyone use or disclose my mobile phone
number?
- Can I or my physician be identified?
- Who to contact in case of services malfunctioning?
- What is an SMS?
An SMS is a text message, also called 'texto', that is send to mobile phones.
- How can I register to the medication reminder
service?
Registration can either be done through an 'on-line' form or through a 'paper form'.
You first need to check with your caregiver if the service is offered for the particular medicine that
has been prescribed to you or to your relative.
If the answer is YES, then your physician can either
directly register you or he can direct you to a specific Internet site.
If the answer is NO, you can
register, at your own expense, through the site www.m-pill.com,
by selecting your country and network.
- How can I cancel my registration
to the medication reminder service?
To cancel your registration, you will have the same options
as for the registration process.
If registration has been done through a ‘paper form’, then
ask your caregiver to delete your reminders.
If registration has been done through an ‘on-line’ form,
then you can delete yourself your reminders by activating the ‘MyM-PILL’
option from the Internet site you registered through. You will need to
indicate your mobile phone number and personal password. In case you have
forgotten your password, just ask for a new one by activating the ‘remember
my password’ option.
- How can I see my active
reminder calendar?
You can access and view your reminders by activating the
‘MyM-PILL’ module from the Internet site. You will need to indicate your
mobile phone number and personal password. In case you have forgotten
your password, you can easily ask for a new one by activating the ‘remember
my password’ option.
- How can I change my reminder
calendar?
Modification of a reminder calendar is based on a ‘delete
and replace’ principle. Therefore to change your reminder calendar, you
first need to delete the active reminder calendar that you want to change
(see question1) and add a new one (see question2).
- Will I be charged for
the medication reminder service?
Activation of the reminder service through the Internet
site will be at your
own cost and you will be charged for the received SMS reminders.
Activation of the reminder service through any other Internet
site should be free as SMS are being sponsored by the pharmaceutical companies
- Can I answer to a received SMS reminder?
In principle, No. Well you can always reply but nobody will ever get your reply.
So do not waste your time.
- Can anyone use or disclose
my mobile phone number?
M-PLIFY has to respect strong rules in term of data
confidentiality and non disclosure but must keep data in its database
for a certain period of time. M-PLIFY guarantees that mobile phone numbers
will not disclosed and will only be used, during the reminding period,
in order to send you your reminders messages. Moreover, in order to reinforce
data confidentiality, personal and private data such as mobile phone numbers
will be encrypted, hence could not be viewed.
- Can I or my physician
be identified?
No link will be made between the mobile phone number and
its owner, neither with the physician. The reminder service is anonymous;
no names are needed to subscribe to the reminder service.
- Who to contact in case
of services malfunctioning?
You can contact M-PLIFY either:
- by fax, using the following fax number : +352 26 18
46 46
- by e-mail, using the following address : contact@m-pill.com
Last modified: 7.05.2003
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